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Week 16
Tuesday, April 28
Interviews and expert elicitation
Selections from GAO. 1991. Using Structured Interviewing Techniques. U.S. Government Printing Office: Washington, D.C.
Thursday, April 30
Content analysis
GAO. 1996. Content Analysis: A Methodology for Structuring and Analyzing Written Material. U.S. Government Printing Office: Washington, D.C.