Behavioralists and Public Policy
June 2nd, 2009Posted by: admin
This short SEED Magazine piece describes some of the efforts to incorporate behavioral science into the design of user interfaces. The examples focus on government programs and websites. One of the recent waves of popular science books has focused on such shaping of public action, including Nudge. One of the co-authors of Nudge, Cass Sunstein, has been nominated to head the Office of Information and Regulatory Affairs in the Office of Management and Budget, so it’s possible this kind of behavioral thinking could further influence regulation.
While the science behind some of this design and thinking is new, it’s important to note that this is a more explicit treatment of the kind of behavior shaping that law and policy do all the time – limiting choice or designing systems to privilege particular outcomes or products. What makes things different now is a greater ability to design things in advance with some notion of how people will react. This makes discussion and debate over these issues more important before critical decisions were made, rather than trying to revisit them later.